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The Monitor — Is the Bot Running, and Where Do My Ads Stand?

How to confirm Pilotbot is actively pricing your ads, read the monitoring cards, open the order book, and understand online, offline, and frozen.

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Pilotbot Team

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The Monitoring section is where you confirm, at a glance, that Pilotbot is doing its job — pricing your ads and holding your position. You don't have to watch it; it's there for peace of mind and troubleshooting.

The Monitoring Cards

Under the "Monitoring" heading, each ad the bot is managing gets a small card. A card shows:

  • The pair (e.g. USDT/RUB) and an AUTO badge when the ad is in auto mode.
  • The ad's current price (the large number).
  • Its current standing in the market for that pair.

When these cards are present and updating, the bot is alive and working. The pace of updates depends on your plan (higher plans update more often — see plans and limits).

Opening the Order Book

Each card lets you open the order book (the "стакан") for that ad — the live list of competing ads around you. This is how you see why the bot priced you where it did: you can view the competitors just above and below you and confirm your position relative to them. The order book reflects the same filters you set on the ad (see ad settings) — only the competitors that count for your positioning are included.

The Statuses

  • Online — the account is connected and the bot is managing its ads normally.
  • Offline — the connection to the exchange is lost, so the bot can't update those ads until it's restored. See reconnecting an account.
  • Frozen / holding — the bot is alive but a price is being held, almost always because the safety corridor won't allow the competitive target. This is protection, not a fault. See why a price looks frozen.

Online vs. Frozen — an Important Difference

An offline account means the bot genuinely can't reach the exchange. A frozen price means the bot is running and has deliberately held the price at a safe boundary. So a still price with active monitoring cards is working exactly as designed — not stuck.

When Something Looks Wrong

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